Astreya Unveils New Wave of Enterprise AI Agents, Turning Operational Signals into Real Insights and Rapid Action

Turning innovation into measurable enterprise impact Hyderabad, Telangana, India – Business Wire India Astreya, the world’s leading AI-First global IT managed services provider for Digital and IT infrastructure, is accelerating its mission to make AI and automation more accessible for businesses everywhere. By publishing ready-to-use AI agents across multiple marketplaces, including the ServiceNow Store, Astreya is helping organizations adopt AI faster and turn automation into measurable results. The initiative reflects the company’s broader commitment to improving efficiency, reducing manual workloads, and driving smarter operations across cloud, workplace, and IT environments. Astreya recently served as a Prize Partner at A2HACKFEST 2K25 in Bengaluru, underscoring its commitment to investing in the next generation of AI innovation and talent. The company also participated in Google Cloud’s Agentic AI Day Hackathon, one of India’s largest developer events, where all four of its teams ranked among the top 700 submissions from over 9,100 entries and 57,000 participants. Astreya’s “Soup Developers” team advanced to the Top 15 finalists, ranking among the top one percent of global submissions. Their concept, a modular ecosystem of 20 specialized AI agents, was designed to redefine financial planning by automating budgeting, cash-flow forecasting, market research, and investment strategy. The project stood out for its use of the Model Context Protocol (MCP), which allows agents to access real-time financial data, simulate complex market scenarios, and deliver personalized insights aligned to each user’s objectives. Beyond the competition, Astreya has already released four production-ready AI solutions, powered by 21 specialized agents and advanced large language models on the ServiceNow Store. These agents empower IT teams to resolve issues faster, eliminate repetitive tasks, and increase productivity, freeing them to focus on higher-value, strategic initiatives that drive business growth. • TicketLens (Newly Published) — A certified AI solutions that delivers unified, single-pane insights across incidents and linked records, enhancing root cause analysis and resolution efficiency in dynamic ticketing environments. It provides one-click summaries of incidents, child incidents, problems, and changes; monitors CI health and completeness; and correlates related records to uncover potential root causes, recommends remediation steps, and will soon evolve toward guided and automated resolution, bringing engineers closer to faster, more accurate fixes within the ServiceNow environment. • Astraix — A proactive IT assistant that can analyze an image of an issue to identify the problem, recommend dynamic knowledge articles, trigger automated actions, and predictively assign the incident to the right group. • Attachment Summarizer — Reads and extracts the key points from ticket attachments, then updates work notes and surfaces relevant knowledge so teams don’t waste hours sifting through files. • Intelligent Knowledge Builder & Optimizer — Automates the creation, deduplication, and quality checks of knowledge articles, ensuring knowledge bases remain current and trustworthy. Each solution removes the friction from IT support, enabling agents to resolve issues faster, with greater precision, at a consistently higher standard. As part of its early adoption initiative, Astreya is offering its Agentic AI solutions free of charge for the next 3–6 months, enabling customers to experience their full potential, accelerate automation outcomes, and share actionable feedback through the ServiceNow Store. AI Automation Assessment: Bridging Vision and Velocity Astreya has launched the AI Automation Readiness, Maturity & Coverage Assessment, a vendor-neutral framework that helps enterprises identify automation blind spots, evaluate their current state, and accelerate AIOps adoption. The program delivers a maturity and tool-gap analysis, AI readiness scores, benefit projections, and a clear roadmap for transformation. To complement this, Astreya’s Enterprise AI Services team introduced RapidPulse, a free, five-minute self-assessment that measures readiness across five pillars—Strategy, Tools & Platform, Data & Infrastructure, Process, and People—and provides an instant snapshot of AI and automation maturity. By revealing where automation delivers the most value, Astreya enables organizations to prioritize investments, strengthen operational resilience, and move confidently from manual workflows to intelligent, autonomous IT operations. Romil Bahl, CEO, Astreya: "Most enterprises are still experimenting with AI in isolated pilots. The problem is that those efforts rarely scale. They stay in the lab, disconnected from the systems that drive real work. That means missed efficiency gains, higher costs, and teams carrying more manual effort than they should. By pairing agent-native appl